
How do we
differ from the competition?
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AllmusicImport.com Store Policies
Payment Methods
Shipping
Speed Up Your Order
Credit Card Security
Inventory Availability
Sold Out
Items and Backorder Policy
What if
I want to cancel my order?
Returns - Please contact us first for
authorization
Use of Personal
Information
AllmusicImport.com accepts Visa, MasterCard, American Express,
Discover credit cards & Paypal.
At AllMusicimport.com we ship in a variety of ways, each designed to get you the product you desire at the best prices possible.Please read the information below to best understand how we ship.
PA residents: We must add 6% sales tax to your order.
Want it fast? When you place an order, these are things you can do to help us deliver it to you faster:
The most common question about e-commerce is "will my credit card information be safe?" The answer is yes. Yahoo! Shopping uses Secure Sockets Layer (SSL) encryption, the standard for Internet commerce. SSL encryption provides proven security for millions of transactions every year.
AllmusicImport.com does not store your credit card information on our computers; we only use it to process your order. Additionally, AllmusicImport.com will never share your credit card information with any outside organization.
We use an Address Verification System (AVS) to help protect customers from unauthorized use of their cards. When you place an order, please enter your billing address and phone number the same way your credit card company has that information on file. This will help us make sure we are shipping your order to the right address.
We are as concerned about Security as you are, which is one reason we use Yahoo! Shopping for our store. For more information please read: Yahoo! Shopping Security.
When you place an order with us, you are stating that you are the cardholder of the credit card and that the charge is authorized. We take credit card fraud seriously and report all instances of abuse to the credit card issuing bank, the United States Postal Inspection Service, and the local police departmentWe update our inventory on Yahoo! Shopping several times every day. We make every effort possible to process and mail orders received before 11:00 a.m. Eastern Time that same day. The likely processing time (e.g. "Usually ships in 1 day") is shown for each item and is updated daily. "Usually ships in 1 day" means we have sufficient stock to cover high order volumes and we will almost always be able to process and mail those items the same day. We are able to process and send almost all orders within 48 hours.
Orders placed on weekends and holidays will be processed and mailed the next business day.
Back to topSold Out Items and Backorder Policy
As our inventory is updated several times every day, if you saw an item listed it means we had it in stock within the past few hours. Regretfully, we sometimes receive more orders for an item than we expect, and we may be temporarily sold out of an item that you ordered.What if I want to cancel my order?
Please email us at info@allmusicimport.com and request that we cancel your order. Please do this as soon as possible after you place your order. Our warehouse process is engineered for speed, and it is not possible for us to cancel an order once it reaches our warehouse. Please see Returns for more information.
Back to topYou must contact us first to obtain the required Return Authorization Number
Our warehouse will not be able to process your return without a Return Authorization Number.
You may return any item that is unopened, in its original wrapping within 30 days from date of purchase. We are not able to accept returns after 30 days for any reason. Upon receipt of the item at our warehouse, we will credit your credit card for the amount of the purchase, minus shipping and handling charges. To return an item, please email us at info@allmusicimport.com and include:
We will contact you with instructions and provide you with the required Return Authorization Number.
In the case of damaged or defective items: A damaged or defective item can only be replaced by the same item. An alternative item may not be substituted. Please send an email to info@allmusicimport.com and include the following information:
We will contact you with instructions and the required Return Authorization Number. We will not charge you any additional shipping and handling charges for replacement items.
We will refund shipping and handling charges only if the return is a result of our error.
AllmusicImport.com will NEVER rent, sell, or share your personal information with any third party without your permission, unless required to do so by law or due legal process.